Privacy Policy | Mapelead

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Policy

Our Privacy Policy explains how MAPELEAD LIMITED collects, protects, and uses your personal information when accessing courses, services, and online resources.

Introduction

mapelead.com is provided by Mapelead (“Mapelead”).
 At Mapelead, we value your privacy, and we are committed to safeguarding your personal information. All personal data that you provide us will be protected and kept confidential among our affiliates, representatives, and privies.
 Throughout the website, the terms “we”, “us” and “our” refer to Mapelead.

This Privacy Policy explains how we collect, use, share and protect your personal data in connection with your relationship with us as a learner or potential learner. It applies to all our learners, potential learners, applicants, partners and every other person we hold information about.

This policy also sets out your rights and who you may contact for further information.
 By visiting our website, using our services, or signing up for our course, You agree to this Privacy Policy.

Your use of our services and any dispute over privacy is subject to this Policy and our Terms of Service including its applicable limitation on damages and resolution of disputes. Our Terms of Service are incorporated by reference into this Policy.

Our website and services are not directed at you if we are prohibited by any law of any jurisdiction from making the information on our website available to you and is not intended for any use that would be contrary to local law or regulation.

Information We Collect

Personal Information: Name, email, phone number, billing details, and other registration data.
Technical Information: IP address, browser type, device information, and usage data collected automatically.
Course Data: Progress, quiz results, certificates, and preferences while using our learning platform.

We collect this information to provide seamless access to our courses, improve user experience, and communicate relevant updates about training programs.

How We Use Your Information

To enroll you in courses and provide access to training materials.
To process payments, issue receipts, and manage subscriptions.
To improve our services, analyze user engagement, and deliver personalized recommendations.

To send important updates, promotions, and notifications about events or new courses.
Your information will never be sold to third parties for marketing purposes.

Cookies and Tracking

Our platform uses cookies and analytics tools to enhance user experience, track progress, and measure course performance. You may manage cookie preferences through your browser settings.

Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect information from minors below the legal age in their country.

Updates to This Policy

MAPELEAD LIMITED may update this Policy from time to time. We recommend reviewing it periodically. Continued use of the platform constitutes acceptance of any changes.

User Rights

Access and update your personal information.
Request correction or deletion of personal data.
Opt out of promotional communications at any time.

Requests can be sent via our support email, and we aim to respond promptly.

Data Protection Officer & Scope of Policy

Mapelead’s Data Protection Office contact information is datacompliance@mapelead.com.
All managers, department heads and supervisors at Mapelead are responsible for ensuring compliance.

Data Accuracy

We take steps to ensure the personal data you provide is accurate, complete, and kept up to date.

Data Retention

Your data is stored only as long as necessary for learning, legal, or business purposes.

Data Confidentiality

All personal information is treated as strictly confidential and safeguarded against unauthorized access or disclosure.

Transfer of Personal Data

If your information is transferred outside your region, we ensure proper safeguards are in place to protect it.

Your Rights

You have rights to:

Access, correct, or request deletion of your personal data at any time.

Website Security

We use security measures like encryption and monitoring to protect your information on our website.

Training

Our staff and instructors receive regular training to handle and protect your personal data responsibly.

Use of Cookies

Cookies help us improve your experience on our website by analyzing usage and personalizing content.

Data Breach Management Procedure

If a data breach occurs, we’ll act quickly to contain it and inform you where required.

Links to Third-Party Websites

Our site may link to external websites, but we are not responsible for their privacy practices.

Limitation of Liability

Mapelead is not liable for damages resulting from events outside our reasonable control, including third-party misuse of data.

Changes to this Privacy Policy

We may update this policy from time to time, and any changes will be clearly posted here.

Contact Us

If you would like more information or have any questions about this Privacy Policy, please contact us at info@mapelead.org